Accountable To Users and Administrators
SecureXD remains accountable to everyone that uses the system through:
- Daily reports come in through email containing past 24 hours of actionable quarantined junk mail..
- Intraday reports help remind the user of any mail that may have been caught throughout the day..
- Email reports provide statistics, keeping the user aware of the SPAM problem and policies in place..
- Full, realtime and secure access to all SPAM mail via the web interface..
- Monthly domain and MSP reporting indicating performance and bandwidth/productivity savings..
- Reporting integration with major PSA platforms in Shockey Monkey, Connectwise and Autotask..
Protection without accountability is meaningless, which is why SecureXD excels at reporting its activity at every administrative level. By reporting and interacting with users as well as administrators and partners, the system learns and becomes more effective.
Realtime Web Reports And Analytics
SecureXD provides in-depth reporting both online and on schedule. Your users and administrators as well as our partners and resellers can obtain rich realtime reports that can be searched, printed or imported into other reporting systems. Reporting is integral because it provides accountability of the system to its users and allows users themselves to address any problems without involving helpdesk or administrative staff, thus improving productivity and reducing costs. Likewise, business reports generated at the end of the month provide business key performance indicators that show you the true value of SecureXD.
SecureXD web portals are realtime and are the preferred way of interacting with the system.
Client Software = Convenience
SecureXD Client Software Suite allows your users to interact with SecureXD services without leaving their computing experience. If you live inside of Outlook 2007, SecureXD provides an Outlook addon that lets you view your SPAM quarantines, review statistics and manage whitelists. If you are in an environment that requires realtime response (financial, sales, travel industry) and cannot wait for the next daily or intraday email, SecureXD Desktop Application provides hourly popups informing you of any mail that arrived in your SPAM quarantines.
Convenient Daily & Intraday Email Quarantine Reports
One of the most popular SecureXD features is the email report. Generated at a schedule you set, daily and intraday reports contain a list of messages (senders, subjects) that SecureXD considered as likely or certain SPAM. Users have the ability to instantly release messages or trust the senders (add to whitelist) just by clicking on a link.
SecureXD provides the ability to disable reports completely, enable daily reports or enable daily and intraday reports. Daily reports include the past 24 hours of quarantined mail, and intraday reports include the SPAM that was quarantined since the daily report was generated.
Finally, both daily and intraday reports include a secure link to the SecureXD administrative portal where users can manage all aspects of the SecureXD configuration. All dates and times are displayed in the user's home time zone, all messages are searchable and policies can be defined on a granular enough basis to apply to a single email address.
Message Previews Make You More Productive
SecureXD Message Previews make users more productive by giving full access to the messages stored in the SPAM quarantines without having to be released or trusted. Traditionally, SPAM filters have always allowed releases from the SPAM quarantines but that required you to dedicate time to going through the list, waiting for the messages to be delivered and then finally acting on them. SecureXD eliminates all that and gives users direct access to the full message to read, reply, whitelist and release right on the web.
SecureXD Message Previews are integrated at all levels of the system and even available for messages released from email SPAM reports. Users can see the contents of the messages as they are releasing them. System administrators and MSPs can assist their clients and provide information to the users directly and immediately without asking for passwords or copies of SPAM digests. Furthermore, message previews are available for 30 days after the message is received.
